FAQs

Frequently Asked Questions


Yes, we use advanced encryption and security measures to protect your data.

We process orders quickly, but you can request a cancellation within a short timeframe. Contact our support team for assistance.

If your order hasn't shipped yet, contact us immediately, and we'll do our best to update the address.

Unfortunately, we cannot modify or cancel shipped orders. Please follow our return process if needed.

Yes, you can place an order as a guest, but creating an account allows for easier order tracking and a personalized experience.

No, we can not offer gift-wrapping options

Yes, we provide international shipping to select countries. Shipping fees and delivery times may vary. You can check the country list during the checkout.

Enter the promo code during checkout in the designated field, and the discount will be applied to your order.

You can reach our customer support team through email, phone, or live chat during business hours.

Click on the "Sign Up" or "Create Account" button, then follow the prompts to provide your details and set up your account.